Luna Verde Hotel Hoi An

We are delighted to host you during this special season. As the year winds down, our tranquil, nature-inspired setting is the perfect place to relax, reflect, and recharge. Whether you’re here to explore Hoi An’s beauty, enjoy a cozy escape, or celebrate a special moment, we’re here to make your stay unforgettable.

Below is everything you need to know for a smooth and enjoyable stay at Luna Verde Boutique Hotel . Should you have any questions or special requests, our team is always ready to assist.

ACCOMMODATION SERVICES

• Front Desk Hours :
  • 08:00 – 17:00 .
  • From 17:00 – 08:00 , a night receptionist is available at +84 34 728 3124. You can also contact us on WhatsApp or Zalo for quick assistance.
• Check-In :
  • 14:00 – 22:00. If you plan to arrive after 22:00, please inform us in advance so we can make arrangements.
• Check-Out :
  • 08:00 – 11:00. For early check-out, kindly notify the front desk the evening before your departure.
  • Late Check-Out : Available after 11:00 for an additional fee based on availability. Please check with reception.
• Hotel Access :
  • The property is secured by a gated entry and monitored by a 24-hour security camera system .
  • Address: 161/4 Trần Nhân Tông, Cẩm Châu, Hội An, Quảng Nam 560000 .

FOOD SERVICES 🍽

• Breakfast included with every stay :
  • Served daily from 7:00 – 10:00 AM in our dining area.
  • Each guest may choose one food item and one beverage from the menu below:
    • Food :
      • Bò Né (Vietnamese sizzling beef with eggs and baguette)
      • Bánh Xèo (Savory Vietnamese pancakes with shrimp and pork)
      • Waffles with fresh fruit and syrup
      • Oatmeal with fruit, nuts, and honey
    • Beverages :
      • Vietnamese Coffee (hot or iced)
      • Tea (ask server for options)
      • Fresh Orange Juice
• Room Service :
  • Available from 8:00 – 16:00 .
  • To place an order, view the menu provided by scanning the QR code below:
    

POOL AND WELLNESS SERVICES 🌊

• Hideaway Pool :
  • Open daily from 7:00 AM – 9:00 PM .
  • Towels are available at the poolside.
  • For everyone’s comfort, please refrain from jumping or using large inflatables in the pool.
• Spa Treatments :
  • Relax and rejuvenate with our spa treatments, available from 10:00 AM – 8:00 PM .
  • Treatments include massages, facials, and wellness therapies.
  • Please book appointments in advance at the front desk.

GUEST AMENITIES 🚲

• Complementary Bicycles :
  • Explore the charming streets of Hoi An with our 4 complimentary bicycles .
  • Available on a first-come, first-served basis. To guarantee availability, please reserve at the front desk.
• Shuttle Service :
  • Complimentary shuttles to Hoi An Ancient Town operate twice daily. Reserve your seat at the front desk at least 1 hour in advance.
• Laundry Services :
  • Available daily. Place items in the laundry bag provided and notify housekeeping before 10:00 AM for same-day service.

SAFETY AND SECURITY 🔒

• The property is monitored by 24-hour security cameras for your safety.
• Please use the in-room safe for valuables.
• For emergencies, contact the front desk immediately.

SEASONAL OFFERINGS AND LOCAL EXPERIENCES 🎇

• Hoi An Lantern Festival :
  • Don’t miss the magical full moon lantern festival in Hoi An Ancient Town . Ask our team for the date and shuttle details.
• Recommended Tours :
  • Explore local culture and nature with these experiences:
    • Basket Boat Tours
    • Vietnamese Cooking Classes
    • Lantern-Making Workshops
    • Guided Tours to Marble Mountains and Ba Na Hills
• Eco-Friendly Gift :
  • Receive a complimentary reusable water bottle upon check-in. Refill it at our filtered water stations located throughout the property.

OUR COMMITMENT TO SUSTAINABILITY 🌱

At Luna Verde, we strive to preserve the beauty of our surroundings. Thank you for supporting our efforts:

• Towel Reuse Program :
  • Hang up your towels if you wish to reuse them. Towels left on the floor will be replaced.
• Filtered Water Stations :
  • Available to refill your reusable bottles throughout the hotel.
• Recycling :
  • Bins for recyclable materials are located in each room and public areas.

Contact Information 📞

• Front Desk : call +84 34 728 3124.
• Night Receptionist : Available on WhatsApp or Zalo from 17:00 – 08:00.
• Emergency Assistance : Contact the front desk for immediate support.

Thank You for Staying with Us! 🌳

We are honored to welcome you to Luna Verde Hotel . As you settle into our nature-inspired retreat, we hope you find moments of peace, joy, and discovery. Should you need anything at all, our team is here to make your experience exceptional.

Wishing you a memorable stay,
The Luna Verde Team 🌿